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Spyrosoft career site
Software Delivery · Romania (RO) · Fully Remote

Client & Server Automation Developer incl. 3rd Level Support

Requirements:

  • Development and 3rd Level Support Expertise in MN4CSA on an Expert Level 
  • Technical Support Certification for Broadcom CA 
  • Client Automation Professional Services Experience for MN4CSA in a CA Client Automation environment 
  • Expert know-how with consulting, implementation, configuration and troubleshooting of MN4CSA in a CA Client Automation environment 
  • Experience in incident management, troubleshooting and Root Cause Analysis (RCA) documentation
  • C1 language level in German and B2 language level in English (spoken and written)

Project description:

Our customer is a German company specializing in comprehensive IT solutions, supporting enterprises in their digital transformation. With extensive experience, it offers high-quality services that include IT infrastructure management, business applications, and modern workplace (Digital Workplace) solutions.

The company focuses on long-term relationships, tailoring services to meet clients’ specific needs, ensuring stability, security, and innovation. They operate throughout Germany, with its primary goal being to help clients achieve long-term success in a dynamic technological landscape. The company serves a wide range of clients, including large enterprises and organizations with complex IT needs and provides modern IT infrastructures and scalable cloud solutions, such as SAP and AI, customized to clients’ requirements. Our customer operates as a dynamic IT service provider, supporting the digital transformation of the German economy.

Main responsibilities:

  • Development of new MN4CSA service packs, versions and releases according to panned roadmap and customer requirements 
  • Provide MN4CSA 3rd level support according to the attached MN4CSA support data sheet and SLAs 
  • Provide 2nd level support for the included OEM product Broadcom CA 
  • Client Automation Document development and support activities, track changes, and manage the process for changes; prepare Root Cause Analysis (RCA) for major incidents to prevent recurrence Provide MN4CSA consulting and professional services for customers in Germany and the UK including deployment and implementation support
Department
Software Delivery
Role
Software Engineer
Locations
Romania (RO)
Remote status
Fully Remote
Employment type
Contract
Skills
Infrastructure, Support
Experience
Senior
Area
Infrastructure, Support

About Spyrosoft

Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries.

Founded in 2016
Co-workers 1800+
Turnover 104M
Software Delivery · Romania (RO) · Fully Remote

Client & Server Automation Developer incl. 3rd Level Support

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