Our customer is a German company specializing in comprehensive IT solutions, supporting enterprises in their digital transformation.

With extensive experience, it offers high-quality services that include IT infrastructure management, business applications, and modern workplace (Digital Workplace) solutions. The company focuses on long-term relationships, tailoring services to meet clients’ specific needs, ensuring stability, security, and innovation. They operate throughout Germany, with its primary goal being to help clients achieve long-term success in a dynamic technological landscape.

The company serves a wide range of clients, including large enterprises and organizations with complex IT needs and provides modern IT infrastructures and scalable cloud solutions, such as SAP and AI, customized to clients’ requirements.

Our customer operates as a dynamic IT service provider, supporting the digital transformation of the German economy.

Your Responsibilities

• Deliver reliable and high-quality Application Management (AM) services for SAP FI/CO in both S/4HANA and SAP R/3 environments, supporting multiple international customers.
• Provide functional and operational support for core SAP Finance and Controlling processes, including General Ledger (FI-GL), Accounts Payable/Receivable (FIAP/AR), Asset Accounting (FI-AA), and Controlling (CO).
• Act as a primary contact for day-to-day system operations, incident and request management, and problem resolution across diverse system landscapes.
• Ensure system stability and process reliability through proactive monitoring, troubleshooting, and continuous improvement efforts.
• Collaborate with customers and internal teams to analyze requirements and align SAP FI/CO functionalities with evolving business needs.
• Support and optimize financial closing activities (monthly, quarterly, and year-end), ensuring data integrity and compliance.
• Execute and manage change requests, including SAP FI/CO customizing, testing, and documentation.
• Troubleshoot and resolve cross-functional issues by working closely with Basis, infrastructure, and integration teams.
• Ensure seamless data integration between SAP FI/CO and adjacent modules (e.g., MM, SD) as well as third-party systems.
• Maintain accurate system documentation, conduct root cause analysis for recurring issues, and apply preventive actions.
• Apply relevant SAP Notes, OSS solutions, and follow best practices in both S/4HANA and R/3 contexts.
• Ensure adherence to organizational standards, compliance requirements, and agreed Service Level Agreements (SLAs).
• Participate in on-call support rotations to ensure 24/7 availability of SAP FI/CO processes and systems.
• Willing/motivated to be SAP certified (continuously).

Your Profile

• Several years of hands-on experience in SAP FI/CO Application Management, ideally in both S/4HANA and SAP R/3 environments.
• In-depth knowledge of core SAP FI/CO modules, including: FI: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Bank Accounting and  CO: Cost Center Accounting, Internal Orders, Profit Center Accounting, and related CO functionalities.
  
• In addition to FI/CO, experience with SD + MM will be helpful.
• Experience in incident, problem, and change management processes within ITILbased service environments.
• Strong understanding of end-to-end financial processes and their technical implementation in SAP, including period-end closing and inter-module integratione.g., MM, SD).
• Experience with customizing and configuration in FI/CO and a good understanding of functional specifications and testing processes.
• Familiarity with S/4HANA innovations in Finance (e.g., Universal Journal, New Asset Accounting, Fiori apps) and transition scenarios from R/3 to S/4HANA.
• Ability to work in complex customer environments, including international setups and multi-system landscapes.
• Strong communication and stakeholder management skills, with the ability to interact confidently with customers, technical teams, and key users.
• Proactive, solution-oriented mindset with a high sense of responsibility and quality awareness.
• Fluent in English (written and spoken); German is a plus.
• Already certified as SAP AM consultant is a plus.
• Willingness to participate in on-call support rotations and to work in global delivery models.